Privacy Policy

Who we are

Welcome to the Sneaker Bar (Pty) Ltd Website. Sneaker Bar (Pty) Ltd trades as Sneaker Bar South Africa. This website is operated by Sneaker Bar (Pty) Ltd, and was created to make our services available to you. Our booking system is also available on the website for customers who wish to make an online booking for collection/delivery. Sneaker Bar uses it’s own method of delivery and does not interact with any third parties to collect/deliver sneakers on your behalf.

Our policy sets out Sneaker Bar (Pty) Ltd’s policy with respect to information provided by customers who use the Sneaker Bar website.

Please read the privacy policy carefully so that you can understand how we will make use of the information that you provide. By using any of Sneaker Bar’s services you confirm that you have read, understood, and agree to Sneaker Bar’s privacy policy.

We are located in Greenside on 26 Gleneagles Rd and we will be expanding our presence within South Africa.

What personal data we collect and why we collect it

Under South Africa’s Protection of Personal Information Act (POPI) of 2013, we manage all of the data that is provided to us by customers. Sneaker Bar conforms and abides by this Act at all times.

We collect information for the sole purpose of the services that we provide to our customers, and only collect this data for the purpose of customers interacting with our services. The data collected includes the following;

1. The customer’s name and surname.
2. The customer’s preferred address for collection and delivery.
3. The customer’s email.
4. The customer’s contact number.

This information may only be used for collection and delivery purposes to fulfill a customer’s order. The customer’s information may not be used for any other purpose other than Sneaker Bar (Pty) Ltd services rendered to the customer.

Sneaker Bar (Pty) Ltd may use analytical data from Google LLC in order to track performance of the site as well as any apps associated with Sneaker Bar (Pty) Ltd. This data will only be used for research purposes only. This data includes the following;

1.  Daily visitors to the Sneaker Bar (Pty) Ltd website and app.
2. Devices used to interact with Sneaker Bar (Pty) Ltd website and app.
3. Demographics of customers that interact with Sneaker Bar (Pty) Ltd website and app.

This information may not under any circumstances be used for anything other than the Sneaker Bar (Pty) Ltd services rendered to the customer, as well as research purposes for Sneaker Bar (Pty) Ltd.

Collection and Delivery

Sneaker Bar (Pty) Ltd will make use of a customer’s information in order to collect and deliver a customer’s sneakers.

Payment

Sneaker Bar (Pty) Ltd makes use of a secure and encrypted connection when payment is made by a customer. Sneaker Bar (Pty) Ltd does not under any circumstance store financial data of any customer. Sneaker Bar (Pty) Ltd makes use of a secure PCI-DSS Level 1 Compliant Payment Gateway Provider in order to complete payments and fulfill orders placed by customers. Sneaker Bar (Pty) Ltd’s chosen payment provider is PayFast (Pty) Ltd.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.